Frequently Asked Questions
These answers are based on answers previously given to Top10Adventures® customers' questions.

Ultramar is characterized by always being at the forefront of constant innovation. We provide a quality service with modern and comfortable facilities that have ample...

What makes us unique? The crossing from Playa del Carmen to Cozumel will be an incredible experience with our comfortable and new ferries. We offer...

Our vessels are state-of-the-art and designed exclusively taking into account the needs of passengers and the routes they operate. The boats have been specially designed...

Experience the ultimate round-trip ferry ride from Cancun to Isla Mujeres, combining comfort, tranquility, and speed for an unforgettable journey. Enjoy ergonomic, spacious seats, air-conditioned...

Elevate your travel experience with our transportation service from Cancún to Cozumel! Here's why you should choose us: Comfort & Convenience: Our modern vans ensure...
These answers are based on answers previously given to Top10Adventures® customers' questions.
According to verified reviews on Top10Adventures® and TripAdvisor, the best Mexico Ferry Services are:
According to verified reviews on Top10Adventures® and TripAdvisor, the best kid-friendly Mexico Ferry Services are:
Mexico Ferry Services with Instant Confirmation include:
Mexico Ferry Services with Free Cancellation (in most cases up to 24 hours in advance of your adventure date, check the specific adventure page) include:
No problem. These Mexico Ferry Services include Hotel Pickup:
We sure do. Check out our curated lists of hand-picked Mexico Adventures.
Based on our sales data over the past year, the most popular styles of tours and activities in Mexico are:
We guarantee the lowest price on all the adventures available to book on our site. We'll refund the difference if you find the exact adventure cheaper online until 48 hours before your adventure starts.
Gather your information
Send it to us
We'll review
Receive your refund
The following conditions apply to all lowest price guarantee refund requests:
Top10Adventures® wants to make your searches as relevant as possible. That's why we offer many ways to help you find the right experiences for you.
On some pages, you can select how to sort the results we display and also use filter options to see only those search results that meet your chosen preferences. You'll see explanations of what those sort options mean when you select them.
If you see a Badge of Excellence label, the award is based on average review ratings, share of bookings with a review, and number of bookings through Top10Adventures® over a 12-month period.
The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. We're always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.

Ask us anything!
Concierge

